Applies to
All ApexSQL applications
Summary
This article explains what information a purchase order should contain and provides details on payment terms, payment options, etc.
Description
Purchase orders should be made out to Quest Software Inc., and faxed to 1-800-306-9329 or contact us. Upon the receipt of a purchase order, an email confirmation that the purchase order has been received and processed will be sent.
Each purchase order should contain:
- Company letterhead
- Signature
- Product ID, product name and price for each order line item (if more than one)
- Purchase order number based on your own purchase order numbering system
- Email address (for delivery of activation keys)
- Your billing address
- Your shipping address
Payment terms
Purchase order payment terms are Net 30. An invoice will be emailed upon the receipt of a purchase order
Payment options
Purchase orders can be paid by credit card, check, wire transfer or money order
Fulfillment
Software activation keys will be emailed as soon as the purchase order is processed, which is normally within 1 hour during regular working hours (M-F 8-5 US ET)
Discount coupons
If applicable, please include discount coupons to the purchase order